Colonial Behavioral Health provides opportunities for recovery to individuals and their family members in the areas of mental illness, substance use disorder and intellectual disabilities. Colonial Behavioral Health serves the citizens of James City County, the City of Poquoson, the City of Williamsburg and York County. For more information, visit our publications page to review our annual reports and program brochures.
Colonial Behavioral Health is governed by a Board of Directors, which comprises appointed representatives from each of the four jurisdictions.
Our service provider team comprises fully qualified psychiatrists, psychologists, social workers, counselors, nurses, case managers and other professionals who provide an array of services to fulfill our mission. We work in partnership with the people we serve and their families, community partner organizations and practitioners, elected officials and many stakeholders.
Services are provided at our offices, which are open 8 a.m. to 5 p.m. Monday through Friday, with evening appointments available. Call 757-220-3200 to schedule an appointment and to reach Emergency Services.
Fees are charged on a fee-for-service basis. We accept most insurance plans and HMOs, including Medicaid. Individuals without insurance coverage are charged according to ability to pay, based on income and dependents.
We are licensed by the Virginia Department of Behavioral Health and Developmental Services. All services that may be billed to an insurance plan, Medicaid, or Medicare are licensed. Also, our Intensive Outpatient Program is nationally accredited by CARF under the Behavioral Health Standards.
We are an affiliate member of the Southeast Alliance Local Human Rights Committee.
Your rights are protected by federal and state laws and regulations as well as the "Regulations to Assure the Rights of Clients in Community Programs" and the By-laws of the Local Human Rights Committee. When you enter services, you are given a list explaining how your rights are protected while you are in services. There are also procedures in place to help you resolve any concern or dispute you may have. Contact the agency client rights representative at 757-220-3200 for more information.
If you need help from outside our agency, call 757-253-7061 to speak with Reginald Daye, the Regional Advocate with the Office of Human Rights, a division of the Virginia Department of Behavioral Health and Developmental Services, which licenses Colonial Behavioral Health.