Outcomes and Effectiveness Data

Intensive Outpatient Program

Outcomes Summary for the FY20 Six-Month Report (July 1 - December 31, 2019)

Outcome Objective Williamsburg
(Evening)
York-Poquoson
(Morning)
Both Programs Percentage of Goal Achieved
Accessibility 85% of individuals seeking entrance to the IOP will begin the program within 5 business days of their initial appointment or will be offered a start date within that period.

88%
22 out of 25 individuals, started the Williamsburg IOP within 5 business days

96%
22 out of 23 individuals started the York-Poquoson IOP within 5 business days

92%
44 out of 48 individuals started IOP within 5 business days

108%
Efficiency IOP will serve a minimum of 120 individuals annually

28
individuals were served in the Williamsburg IOP

32
individuals were served in the York-Poquoson IOP

60
individuals were served in IOP

50%
Clinical staff will spend at least 60% of their available time in direct care with consumers.

53%
of clinical staff’s time was spent in direct care with individuals in Williamsburg

 65%
of clinical staff’s time was spent in direct care with individuals in York-Poquoson

59%
of clinical staff’s time was spent in direct care with individuals in IOP

98%
Effectiveness Individuals who successfully complete IOP will show an improvement on the DSM-5 Self-Rated Level 1 Cross Cutting Symptom Measure–Adult as seen in at least a 5% reduction in symptoms from their intake assessment appointment and last IOP group session.

36%
  reduction in symptoms were reported by individuals in  Williamsburg 

60%
  reduction in symptoms were reported by an individual in York-Poquoson

48%
reduction in symptoms  were reported by individuals in IOP

960%
Individuals will maintain their gains following the program. We will follow-up with individuals 30-60 days following their discharge from IOP to ask if they have maintained their gains in remaining clean and sober, and in other areas of their recovery and show at least a 75% success rate.

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100%
of individuals who were contacted following discharge from IOP maintained their goals of abstinence and recovery

133%
Consumer Satisfaction IOP consumers will report an average score of 3.5 on a 1-5 scale where 5 is the highest on the CBH consumer satisfaction survey. 4.51 4.79 4.65 133%
Discharge Follow-up Survey 75% of IOP consumers will report satisfaction with their IOP treatment on the IOP discharge follow-up survey when contacted 30-60 days following their discharge from IOP.

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100%
of individuals who were contacted following discharge from IOP reported satisfaction

133%
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