Outcomes and Effectiveness Data
Intensive Outpatient Program
Outcomes Summary for the FY21 Final Report (July 1, 2020 - June 30, 2021)
| Outcome | Objective | Williamsburg (Evening) |
York-Poquoson (Morning) |
Both Programs | Percentage of Goal Achieved |
| Accessibility | 85% of individuals seeking entrance to the IOP will begin the program within 5 business days of their initial appointment or will be offered a start date within that period. |
62% |
94% |
78% |
92% |
| Efficiency | IOP will serve a minimum of 120 individuals annually |
50 |
51 |
101 |
84% |
| Clinical staff will spend at least 60% of their available time in direct care with consumers. |
55% |
55% |
55% |
92% | |
| Effectiveness | Individuals who successfully complete IOP will show an improvement on the DSM-5 Self-Rated Level 1 Cross Cutting Symptom Measure–Adult as seen in at least a 5% reduction in symptoms from their intake assessment appointment and last IOP group session. |
62% |
67% |
65% |
1,300% |
| Individuals will maintain their gains following the program. We will follow-up with individuals 30-60 days following their discharge from IOP to ask if they have maintained their gains in remaining clean and sober, and in other areas of their recovery and show at least a 75% success rate. |
-- |
-- |
100% |
133% | |
| Consumer Satisfaction | IOP consumers will report an average score of 3.5 on a 1-5 scale where 5 is the highest on the CBH consumer satisfaction survey. | 4.7 | 4.7 | 4.7 | 134% |
| Discharge Follow-up Survey | 75% of IOP consumers will report satisfaction with their IOP treatment on the IOP discharge follow-up survey when contacted 30-60 days following their discharge from IOP. |
-- |
-- |
100% |
133% |
