What is Case Management?

Case management services are designed to assess a person's needs, develop a plan of care, coordinate services with different providers, monitor progress, and advocate for the individual. Through a collaborative process, case management services offers person-centered care by developing individualized service plans, gathering information and ensuring that the individual/family receives the most appropriate and comprehensive services available.

This ongoing support offers the individual the best possible outcomes in the least restrictive environment: knowledge, empowerment, and improved quality of life.

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Enhancing the Quality of Life

Case Management Key Concepts

Child & Adolescent Case Management Services

Children and teens ages 3 through 18 years old, who have emotional, behavioral, or developmental issues are eligible for case management services. Those who are at-risk of developing emotional, behavioral, or developmental issues may also qualify for services. These services are flexible in nature and are provided at different levels of intensity dependent on the child and family’s needs.

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Adult Mental Health Case Management Services

Case Management Services for adults provides individuals with serious mental illness the opportunity to collaborate with a caring professional who will provide ongoing support through assessment, monitoring, and advocacy. Individuals will be provided education and linked to services and resources with the goal of meeting that individual’s needs and enhancing their quality of life.

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Adult Substance Use Disorder Case Management

SUD Case Management is a service available to adults with a primary diagnosis related to substance use or co-occurring substance use and mental health concerns. SUD Case Management can assist an individual in navigating and connecting to different resources in the community, as well as to maximize the benefit they get from treatment options available to them at CBH.

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