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Colonial Behavioral Health Colonial Behavioral Health
Mental Health

What is Case Management?

Case management services are designed to assess a person's needs, develop a plan of care, coordinate services with different providers, monitor progress, and advocate for the individual. Through a collaborative process, case management services offers person-centered care by developing individualized service plans, gathering information and ensuring that the individual/family receives the most appropriate and comprehensive services available.

This ongoing support offers the individual the best possible outcomes in the least restrictive environment: knowledge, empowerment, and improved quality of life.

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Enhancing the Quality of Life

Case Management Key Concepts

Advocacy

Advocating for the rights and needs of individuals within the healthcare system and with other service providers.

Assessment

Evaluating the individual’s mental health needs, strengths, and opportunities for growth to create a tailored service plan. 

Coordination

Connecting individuals with mental health professionals, therapists, psychologists, support groups, or community services (housing, employment, outside funding).

Education

Offering guidance and education to individuals and their families about mental health conditions, treatments, and coping strategies.

Monitoring

Continuously assessing the progress of the individual and adjusting the service plan as needed.

Child & Adolescent Case Management Services

Children and teens ages 3 through 18 years old, who have emotional, behavioral, or developmental issues are eligible for case management services. Those who are at-risk of developing emotional, behavioral, or developmental issues may also qualify for services. These services are flexible in nature and are provided at different levels of intensity dependent on the child and family’s needs.

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Our family used Colonial Behavioral Health for case management of a sibling once our mother had passed away. The care and attention the case manager, Colton, took for our child and the family was overall a fantastic experience. Through many community partnerships and connections, we were able to provide him with the services he required during a difficult time. Our case manager and the team at CBH were responsive and helped us understand the best way to advocate for his needs. We highly recommend their services to those in James City County, City of Poquoson, City of Williamsburg and York County.
Child & Adolescent Case Management Recipient

Adult Mental Health Case Management Services

Case Management Services for adults provides individuals with serious mental illness the opportunity to collaborate with a caring professional who will provide ongoing support through assessment, monitoring, and advocacy. Individuals will be provided education and linked to services and resources with the goal of meeting that individual’s needs and enhancing their quality of life.

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Adult Substance Use Disorder Case Management Services

SUD Case Management is a service available to adults with a primary diagnosis related to substance use or co-occurring substance use and mental health concerns. SUD Case Management can assist an individual in navigating and connecting to different resources in the community, as well as to maximize the benefit they get from treatment options available to them at CBH.

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